Terms & Conditions
These terms govern the virtual office service provided by Madeira Friends Enterprise, LDA. By subscribing to the service you accept these terms.
Last updated: 2026-04-05 · Madeira Friends Enterprise, LDA
1. Parties
These terms form an agreement between Madeira Friends Enterprise, LDA (VAT PT518469670), with registered seat at Rua dos Barreiros 26A, 9060-397 Funchal, Portugal ("we", "us"), and the customer subscribing to the virtual office service ("you", "customer").
2. Service scope
For €600+VAT per year, we provide: a registered business address at Rua dos Barreiros 26A, mail reception and same-day email notification with scanning, use of the address as the legal registered seat (sede social) of your Portuguese company, and fair-use access to the hub common space and meeting rooms during opening hours. The service does not include dedicated desk space, private office rental, or corporate services beyond mail handling.
3. Onboarding and KYC
We require valid government identification, proof of residence, and a signed mandate authorising mail handling before we activate the address. Activation typically takes 1–3 business days. We reserve the right to decline service where compliance checks fail.
4. Payment and billing
The service is billed annually in advance. Payment is due on the invoice date. Late payment beyond 14 days may result in suspension of the service until the balance is settled.
5. Acceptable use
You may not use the address for illegal activity, fraudulent company structures, shell-company schemes prohibited under Portuguese law, or any business whose operations we reasonably consider harmful, deceptive, or damaging to the Madeira Friends community. We reserve the right to terminate the service with immediate effect if the address is used in breach of this clause.
6. Termination
Either party may terminate the agreement with one month's written notice. Upon termination, the customer must update the registered seat of any company using the address with the Portuguese Commercial Registry before the termination date. We hold mail received in the 14 days following termination and forward or return it at the customer's cost.
7. Liability
Our liability is limited to the fees paid in the twelve months preceding any claim. We are not liable for indirect, consequential, or lost-profit damages. Mandatory consumer rights under Portuguese law are unaffected.
8. Governing law
These terms are governed by Portuguese law. The court of Funchal has jurisdiction, subject to mandatory consumer protection rules.